1. Information We Collect

We may collect the following types of personal information:

• Name
• Email address
• Phone number (including WhatsApp)
• Company name
• Business and product information submitted through forms
• Any additional information you voluntarily provide

We collect this information only when you submit it through our website, contact forms, or direct communication with us.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide FDA compliance and import-related services
• To respond to inquiries and customer requests
• To process service requests and orders
• To communicate with you regarding your case
• To improve our website and services
• To comply with legal and regulatory requirements

3. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only in the following limited circumstances:

• With licensed third-party service providers (e.g., customs brokers, when necessary for import coordination)
• With payment processors (e.g., Stripe) to complete transactions
• When required by law, regulation, or legal process

All third parties are expected to handle your data in a secure and lawful manner.

4. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze website traffic
• Enhance user experience

You may disable cookies through your browser settings at any time.

6. Third-Party Services

We may use third-party services such as:

• Payment processors (e.g., Stripe)
• Website hosting providers
• Analytics tools (e.g., Google Analytics)

These services have their own privacy policies governing the use of your information.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, including:

• The right to access your data
• The right to correct inaccurate data
• The right to request deletion of your data

To exercise these rights, please contact us using the information below.

8. Data Retention

We retain personal information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

9. Children’s Privacy

Our services are not directed to individuals under the age of 18.
We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.